For reasons of hygiene, earrings and hair accessories are allowed not are returned. The conditions for the other articles can be found further down this page. If an item is returned and you received free shipping, shipping costs will be deducted. *You will receive a credit code for clothing items from the sale. Did you pay with Klarna? Payment must then still be made via Klarna.
Return step-by-step plan:
1. You can request your return yourself via the portal via your customer account.
2. Send the return package to: (links for creating a label are at the bottom of this page)
ByHink
Jan Goeverneurstraat 8
9724 LL Groningen
3. As soon as your return has been received and processed by us, we will send you an email for confirmation/processing.
Return conditions: Jewelry and accessories (sunglasses, bags, etc.)
- Returns can only be made within the stated return period of 14 days.
- Both the costs and risk of shipping are for a return own account .
- We will only process returns if they are returned in their original condition, including any packaging. Damaged and/or used items will be refused and returned.
- Sale items are available not be sent back.
- For hygiene reasons, earrings and hair accessories are not allowed are returned.
Return conditions: Clothing
- Returns can only be made within the stated return period of 14 days.
- Both the costs and risk of shipping are for a return own account .
- We will only process returns if they are returned in their original condition, including any packaging. Damaged and/or used items will be refused and returned.
- Clothing items on sale are available will be sent back. You will then receive the purchase amount back in the form of a credit code .* If the discount is more than 70%, the item cannot be returned. Can still be exchanged. *You will receive a credit code for clothing items from the sale. Did you pay with Klarna? Payment must then still be made via Klarna.
Returns Conditions : Bikinis
- The terms and conditions of the jewelry apply to bikinis:
- Returns can only be made within the stated return period of 14 days.
- Both the costs and risk of shipping are for a return own account .
- We will only process returns if they are returned in their original condition, including any packaging. Damaged and/or used items will be refused and returned.
- Can only be returned if the hygiene strip is still in the pants.
- Bikinis on sale are possible will be sent back. You will then receive the purchase amount back in the form of a voucher code* . If the discount is more than 70%, the item cannot be returned. Can still be exchanged. *You will receive a credit code for clothing items from the sale. Did you pay with Klarna? Payment must then still be made via Klarna.
Link to DHL package franking: https://my.dhlparcel.nl/pwa/shipment/package
Link to PostNL package franking : https://jouw.postnl.nl/online-verleidingen/nl-NL/pakket/kiezen
Exchange
If you want to exchange an item for another item or size, that is possible! Follow the same steps as for returns. Please state in the email for which item or size you would like to exchange the current item. The new product will then be sent to you for free!
